Welcome
Welcome to the South West Welfare Benefit Training Centre
The South West Welfare Benefit Training Centre has evolved from the Somerset Welfare Rights Unit (a former project of Citizens Advice). The trainer, Elizabeth Luke, was previously the manager of the welfare rights unit and is a very experienced welfare rights adviser who has been delivering professional delopment training on welfare benefits for six years. Elizabeth is a member of the National Association of Welfare Rights Advisers.
The aim of the service is to provide professional development and suppoprt for professionals assistng clients with welfare benefit advice and/or personal financial management.
- We provide training.
- We provide on-line consultancy
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Benefit and Tax Credit rates for 2009/2010
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Latest News
WARNING – Benefit Advice at premium rates
This is a warning about two benefit advice sites which can be accessed when using an internet browser to look for help with benefits.
If you “google” Child Benefit – the top line is to a site called “childbenefit.org.uk. This is an unofficial site with a 0871 telephone number which charges 11p per minute (more if you call from a mobile)
Another link is to the site “Benefit Helpline” which charges £1.50 per minute from a landline but will be considerably more if it is called from a mobile.
Information about benefits can be access through the Government website DirectGov (www.direct.gov.uk) or in the case of child benefit from the Revenue and Customs website where you can also download application forms (www.hmrc.gov.uk/childbenefit).